Last updated
OCT 1 / 2025
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Can I customize without coding?
Account & Order Information
If you make a purchase or create an account, we collect details such as your name, email address, billing address, city, country, and other contact info. We rely on a third-party payment processor, so we do not store sensitive payment credentials (like credit card numbers).
Analytics & Usage Data
We use analytics tools (e.g. Framer Analytics or similar) to understand site usage. This data is collected anonymously or aggregated, and does not identify you personally.
Support & Communication
If you contact us via chat, email, or a support widget, we collect the information you provide (name, email, messages) so we can respond and maintain records.
Can I customize without coding?
Yes. Every template is fully editable in Framer’s visual UI tweak layouts, colors, typography, and animations without writing a single line of code.
How we use your information
To process orders, fulfill purchases, and manage billing.
To send transactional emails (order confirmations, account notices).
To send marketing emails if you opt in.
To improve our website and services (via analytics).
To respond to your support inquiries.
Third-party services & processors
We use third-party providers for certain functionalities. These may include:
Payment processors (e.g. Stripe, PayPal, or similar) to handle payments.
Analytics tools (e.g. Framer Analytics or equivalent).
Support widget/chat services (e.g. Crisp or alternative).
Email / newsletter platforms (e.g. EmailOctopus, Mailchimp, etc.).
These services have their own privacy policies which govern how they treat data they process on our behalf.
Data retention & security
We retain your personal information as long as needed to provide services, meet legal obligations, resolve disputes, and enforce our agreements.
We implement reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access or disclosure.
Your rights & choices
Depending on your location (e.g. in the EU / under GDPR), you may have the right to:
Access your personal data.
Correct or update it.
Request deletion or restriction of processing.
Object to processing.
Withdraw consent (for marketing).
Export your data.
To exercise any of these rights, please contact us at the address below.
Children’s privacy
Our service is not intended for children under 13 (or applicable minimum age). We do not knowingly collect personal information from minors.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we’ll post the new version with a new “Last updated” date. Significant changes will be communicated in a visible way (e.g. via email or site notice).
Contact
If you have questions or concerns about this Privacy Policy or your data, contact us at info@framify.co